Thanks for visiting and more importantly for sharing your question. Please contact the Act Consultants at Tech Benders if you need help. I am committed to helping each and every one of you to find a solution to this problem. And, if you are in an older version of Act!, now might be a good time to upgrade. Theoretically if you apply the update patch it should be business as usual the plan is that your existing license number will be magically replaced with the new license number. ACT! Users in versions older than v18: You are in danger of being permanently shut out of your existing ACT! product.The update is FREE and part of your current subscription. ACT! Subscription Users in v17: You should upgrade to a newer version prior to 1/1/19.ACT! Subscription Users in v 18- 20: You should apply the appropriate update patches will be released starting on 11/20/18 that must be applied prior to 1/1/19.However, being from Florida, land of the hurricanes, I like to be prepared and advise my clients to be as well. I could be much like Y2K we all expected the worse and escaped with barely a bump. Honestly, at this point no one really knows what might happen on Januwhen the new licensing system takes place. I have been selling, supporting and customizing ACT! for over 20 years and this change will have a bigger impact on ACT! than anything I’ve ever seen before.

This change will impact all existing ACT! users. I learned today that SwiftPage will be issuing an Act licensing update as of January 1, 2019.

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